Job Description

Administrative And Customer Relations Services

Provides administrative and customer relations services to ensure the smooth operation on a daily basis.

Responsibilities

• Answer telephones, screen and direct calls
• Take and relay messages in a timely manner
• Welcome clients, vendors and guests in a professional manner
• Positive and prompt response to tenant issues and requests
• Responsible for sorting and distributing all mail and packages received
• Schedule and maintain calendar for conference room, board room and day office usage
• Properly open and close office each day according to operating procedure
• Compose and distribute routine correspondence
• Track services for tenant billing, for example, conference room usage, postage, photocopies
• Provide meeting room set up, as required by tenants
• Maintain equipment and understand equipment operating procedures
• Maintain office/kitchen supplies inventory
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and company policy.
• Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
• Reacts positively to change and performs other duties as assigned.

Qualifications

• Two years related experience or equivalent
• High school diploma required
• Good written and verbal communication skills with attention to detail
• Strong interpersonal skills with the ability to deal effectively with a diversity of people at all organizational levels and maintain confidentiality
• Customer service oriented with ability to provide instructions and information.
• Knowledge of administrative and clerical procedures
• Proficient using Microsoft Office programs Word, Excel and Outlook
• Good time management skills to complete tasks in a timely manner
• Ability to manage priorities and workflow
• Willingness to work within constantly changing priorities and learn new processes with enthusiasm
• Good judgment with the ability to make timely and sound decisions
• Must be punctual and reliable.
• Must be willing to work with technical vendors and take responsibility for systems.
• Must be flexible for this job-sharing position; be able to cover when the other person is off.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

We are an equal opportunity employer.

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